{"id":23019,"date":"2024-01-11T17:44:52","date_gmt":"2024-01-11T20:44:52","guid":{"rendered":"https:\/\/jornalemfoco.online\/?p=23019"},"modified":"2024-01-11T17:44:52","modified_gmt":"2024-01-11T20:44:52","slug":"use-chatbots-em-paginas-negocios-facebook","status":"publish","type":"post","link":"https:\/\/jornalemfoco.online\/en\/tecnologia\/use-chatbots-em-paginas-negocios-facebook\/","title":{"rendered":"Use chatbots on your Facebook business pages!\u00a0"},"content":{"rendered":"<p>How about professionalizing your service, but without compromising the high quality that your brand needs? There are several chatbot options that can help (a lot!) your business, bringing them more scalability and speed of service!\u00a0<\/p>\r\n\r\n\r\n\r\n<p>But before the tutorial, it is important to understand the most basic concepts behind this global trend that is quickly spreading across the country.\u00a0<\/p>\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"400\" height=\"400\" class=\"wp-image-23020\" src=\"https:\/\/jornalemfoco.online\/wp-content\/uploads\/2023\/11\/image-31.png\" alt=\"\" srcset=\"https:\/\/jornalemfoco.online\/wp-content\/uploads\/2023\/11\/image-31.png 400w, https:\/\/jornalemfoco.online\/wp-content\/uploads\/2023\/11\/image-31-300x300.png 300w, https:\/\/jornalemfoco.online\/wp-content\/uploads\/2023\/11\/image-31-150x150.png 150w, https:\/\/jornalemfoco.online\/wp-content\/uploads\/2023\/11\/image-31-12x12.png 12w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/figure><\/div>\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>How do chatbots work?<\/strong>\u00a0<\/h2>\r\n\r\n\r\n\r\n<p>They are software designed to interact with users through a chat interface, similar to WhatsApp or Telegram, for example. It is a complex and curious mix of Machine Learning technologies with Natural Language Processing (NLP).\u00a0<\/p>\r\n\r\n\r\n\r\n<p>In this way, chatbots are able to decode what people are saying and transmit responses in a very natural way, as if they were being made by a real person. \u00a0<\/p>\r\n\r\n\r\n\r\n<p>Thanks to the launch of the public version of ChatGPT (available on <a href=\"https:\/\/www.google.com\/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjvhZfPw-eCAxUMqJUCHV4qBrIQFnoECA8QAQ&amp;url=https%3A%2F%2Fapps.apple.com%2Fbr%2Fapp%2Fchatgpt%2Fid6448311069&amp;usg=AOvVaw0WsJE1oTWDgc_KdF_1sbef&amp;opi=89978449\" target=\"_blank\" rel=\"noreferrer noopener\">App Store<\/a> and in <a href=\"https:\/\/www.google.com\/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjvhZfPw-eCAxUMqJUCHV4qBrIQFnoECAwQAQ&amp;url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.openai.chatgpt%26hl%3Den_US&amp;usg=AOvVaw0tknfiHpUkcFHJhd7IoqUD&amp;opi=89978449\" target=\"_blank\" rel=\"noreferrer noopener\">Google Play<\/a>) in November 2022, hundreds of other companies around the world began integrating their own versions of chatbots into their respective applications.\u00a0<\/p>\r\n\r\n\r\n\r\n<p>They all work with huge data sets to improve their understanding skills and ability to craft clear and precise answers. Thanks to Machine Learning technologies, this process of refinement and learning is perpetuated.\u00a0<\/p>\r\n\r\n\r\n\r\n<p>More robust chatbots are even capable of recognizing users&#039; intentions behind their questions: this is very important so that bad actors are detected and are not able to use these technologies for evil.\u00a0<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>Advantages of using chatbots on business pages<\/strong>\u00a0<\/h2>\r\n\r\n\r\n\r\n<p>Now that the basics have been explained, it&#039;s time to understand the advantages of applying this type of technology in your company:\u00a0<\/p>\r\n\r\n\r\n\r\n<ul>\r\n<li><strong>Efficiency and speed:<\/strong> Well-configured chatbots are capable of answering most of users&#039; most frequently asked questions. This way, the level of customer satisfaction will be even higher and human operators will no longer be overloaded with so much service;\u00a0<\/li>\r\n\r\n\r\n\r\n<li><strong>Availability: <\/strong>Technologies powered by artificial intelligence work 24 hours a day, 7 days a week. This means that it is possible to reduce service costs, but without giving up on maintaining closer ties with users;\u00a0<\/li>\r\n\r\n\r\n\r\n<li><strong>Greater customization:<\/strong> Chatbots learn each customer\u2019s attitudes and desires over time. Over time, they will learn to give even more precise answers in accordance with their favorite language;\u00a0<\/li>\r\n\r\n\r\n\r\n<li><strong>Precise data: <\/strong>Successful marketing campaigns need customer data. Chatbots can collect some information so that the company understands exactly what needs to be done to maintain loyalty.\u00a0<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>How to use chatbots on Facebook?<\/strong>\u00a0<\/h2>\r\n\r\n\r\n\r\n<p>The answer to this question will depend on what you intend to do with the technology. Here are some ways to make the most of it:\u00a0<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><strong>Customer service<\/strong>\u00a0<\/h3>\r\n\r\n\r\n\r\n<p>It is no longer necessary to assemble huge teams of employees to carry out online services! Chatbots can be configured to respond to most customer needs and, as a result, service efficiency is drastically improved.\u00a0<\/p>\r\n\r\n\r\n\r\n<p>Customers can be redirected to links containing relevant information, in addition to receiving personalized tutorials, contact details and many other benefits during the service. All of this in a humanized and natural way, obviously.\u00a0<\/p>\r\n\r\n\r\n\r\n<p><strong>Read too: <a href=\"https:\/\/jornalemfoco.online\/en\/dicas\/como-se-proteger-de-golpes-no-whatsapp\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to protect yourself from scams on WhatsApp?<\/a><\/strong><\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><strong>Schedules<\/strong>\u00a0<\/h3>\r\n\r\n\r\n\r\n<p>Your customers can schedule visits, services or consultations directly through the chatbot. The administrator simply needs to configure it according to your company&#039;s schedule availability.\u00a0<\/p>\r\n\r\n\r\n\r\n<p>Furthermore, the technology can be configured to offer exclusive discounts to the most loyal users: it is capable of constantly learning about people&#039;s habits and, therefore, offering personalized benefits!\u00a0<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><strong>Lead generation<\/strong>\u00a0<\/h3>\r\n\r\n\r\n\r\n<p>Every successful marketing campaign needs an elaborate persona study. This is a company&#039;s \u201cideal customer\u201d: it involves data such as age group, socioeconomic situation, geographic location, among many other points that must be considered.\u00a0<\/p>\r\n\r\n\r\n\r\n<p>Chatbots can collect this information through survey forms or even during conversations with your customers. This data can be audited and analyzed by humans to build incredible advertising initiatives.\u00a0<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><strong>Shopping reminders<\/strong>\u00a0<\/h3>\r\n\r\n\r\n\r\n<p>Every now and then, users add products to the shopping cart, but forget to complete the transaction. Chatbots can be configured to notify them after being inactive for some time.\u00a0<\/p>\r\n\r\n\r\n\r\n<p>This is an excellent way to retain customers who might have otherwise forgotten to check out on your page!\u00a0<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>How to install chatbots on a Facebook page?<\/strong>\u00a0<\/h2>\r\n\r\n\r\n\r\n<p>This process can be somewhat complicated for technology beginners. However, some powerful tools are available on the market that do not require extensive knowledge to install.\u00a0<\/p>\r\n\r\n\r\n\r\n<p>Check out some of them:\u00a0<\/p>\r\n\r\n\r\n\r\n<ul>\r\n<li><a href=\"https:\/\/www.google.com\/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjr78yPyeeCAxWAiJUCHZEZDxgQFnoECAYQAQ&amp;url=https%3A%2F%2Fmanychat.com%2F&amp;usg=AOvVaw37xJwrth0xJIrbolmC6S4Z&amp;opi=89978449\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>ManyChat<\/strong><\/a><strong>:<\/strong> This powerful online tool aims to simplify the installation and configuration of chatbots for Facebook. There are several tutorials on the official website so you can start using it in a few minutes;\u00a0<\/li>\r\n\r\n\r\n\r\n<li><a href=\"https:\/\/www.google.com\/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjH5d6nyeeCAxWAtpUCHTOcDdEQFnoECC0QAQ&amp;url=https%3A%2F%2Fwww.oberlo.com%2Fdropship&amp;usg=AOvVaw2ClDzKOqqoEVP2KgF3dWH8&amp;opi=89978449\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Oberlo<\/strong><\/a><strong>:<\/strong> The developers promise that you will be able to install Oberlo on your Facebook business pages in just 6 steps. It is a very viable and affordable option, especially for small businesses;\u00a0<\/li>\r\n\r\n\r\n\r\n<li><a href=\"https:\/\/sendpulse.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>SendPulse<\/strong><\/a><strong>:<\/strong> You don&#039;t need to have programming knowledge to set up this chatbot. Simply connect your profile to SendPulse and add the service to your pages, configuring them according to your needs.\u00a0<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>It is important to mention that the services suggested above are paid; There are free options, but they are much more complex and require technical knowledge to be correctly installed and configured.\u00a0<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>How about giving the future a chance?<\/strong>\u00a0<\/h2>\r\n\r\n\r\n\r\n<p>There&#039;s nowhere to run: chatbots are here to stay. They are being inserted into absolutely every type of software; Even video and photo apps are starting to embrace the technology \u2013 and it&#039;s quickly revolutionizing the way humans produce content on the internet.\u00a0<\/p>\r\n\r\n\r\n\r\n<p>In addition to reducing costs, you can also improve the quality of your company&#039;s customer service, in addition to ensuring 24\/7 attention to all interested parties. It would be too naive to ignore something so interesting and engaging, wouldn&#039;t it?!\u00a0<\/p>\r\n\r\n\r\n\r\n<p>Count on AI technologies to help you with your questions and tasks! \ud83e\udd16\u00a0<\/p>","protected":false},"excerpt":{"rendered":"<p>How about professionalizing your service, but without compromising the high quality that your brand needs? There are several chatbot options that can help (a lot!) your business, bringing them more scalability and speed of service! But before the tutorial, it&#039;s important to understand the most basic concepts behind this global trend... <a title=\"Use chatbots on your Facebook business pages!\u00a0\" class=\"read-more\" href=\"https:\/\/jornalemfoco.online\/en\/tecnologia\/use-chatbots-em-paginas-negocios-facebook\/\" aria-label=\"Read more about Use chatbots on your Facebook business pages!\u00a0\">Keep reading\u2026<\/a><\/p>","protected":false},"author":93,"featured_media":23021,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[53],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Use chatbots em suas p\u00e1ginas de neg\u00f3cios no Facebook!\u00a0 - jornalemfoco.online<\/title>\n<meta name=\"description\" content=\"Hora de apimentar a rela\u00e7\u00e3o entre a sua empresa e seus clientes: os chatbots vieram para trazer mais cifr\u00f5es!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jornalemfoco.online\/en\/tecnologia\/use-chatbots-em-paginas-negocios-facebook\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Use chatbots em suas p\u00e1ginas de neg\u00f3cios no Facebook!\u00a0 - 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